Installation requirements

Before you install an InfoScale product, ensure that all its installation requirements are met. The following table lists the requirements for each InfoScale product.

Table: Installation prerequisites


Veritas InfoScale Foundation

Veritas InfoScale Availability

Veritas InfoScale Storage

Veritas InfoScale Enterprise

Patches and hotfixes

For Windows Server 2008 R2 systems, Microsoft update KB3033929 or its superseding update, if any, is installed. This update is required to support SHA-2 code-based kernel drivers.

Firewall and port settings

Spyware monitoring and removal software is disabled

The ports and services that are used during installation for both, inbound and outbound communication are enabled

For a list of required ports and services,

See InfoScale ports and services.

System requirements

Three network adapters are available



Minimum one IP address that is not assigned by Dynamic Host Configuration Protocol (DHCP) is available



At least two IO paths from the server to the storage array for load balancing


General requirements

Microsoft Failover Cluster is configured

(Applicable only if you plan to configure a Microsoft Failover Cluster)




Microsoft .NET Framework 4.5 is installed (This requirement applies to both, server as well as client-only components.)


On a Windows Server 2008 R2 Server Core SP1 system, Microsoft .NET Framework 2.0 SP2 must be enabled before Microsoft .NET Framework 4.5 is installed.

If you plan to install the client components on a Windows XP SP3 system, Microsoft .NET Framework 4.0 must be installed.

Computer Browser Service is enabled

Microsoft Windows Service (WMI) is activated

No parallel installations, live updates, or Microsoft Windows updates are in progress

Microsoft Visual C++ 2010 SP1 (x64) and the Microsoft Visual C++ 2010 SP1 (x86) re-distributable package is installed on the systems where you would want to launch the client consoles (VEA, Java Console, SCC etc)

Permission requirements

The system user account is included as a domain user and has local administrators privileges on the all systems

The system user account has write permissions for the Active Directory objects corresponding to all the systems

The system user account has administrative privileges on all the systems to load and unload device drivers

Network requirements

All systems are in the same domain

Remote systems are accessible over the network and the system user account has local administrative privileges all the systems

Trust relationship is set up for systems in different domains

(Applicable only if you plan to configure a disaster recovery setup in which the systems at the primary site and the secondary site are in different domains)



For IPv4 network, the required IP addresses are available

For IPv6 network, the IP address configuration is "stateless automatic", the IP address format is "Global unicast" or "Unique localcast", and the prefix is advertised

The system is a part of Windows Active Directory domain

DNS Service is available

DMP DSM requirements

The host has an HBA (host bus adapter) port for each path to the SAN switch


The host has one SCSI or fiber cable per host bus adapter port


In case of iSCSI, each host bus adapter port has a unique SCSI ID


Only one path is connected during product installation


The Windows Storport driver is installed


Correct hardware drivers for the DMP DSMs are installed


The MPIO server feature is enabled


No other third-party DSMs are installed for the same array