Prerequisites
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Prerequisites

Review the following pre-requisites before you begin to deploy the Symantec High Availability Solution in VMware SRM environment:

Set up the VMware SRM environment

Ensure that you have performed the following tasks while you set up the SRM environment:

  • Install and configure VMware SRM and vCenter Server at both, the primary and the recovery site

  • At the protected site, set up a protection group for the virtual machines on which you want to configure appliaction monitoring

  • Create a SRM recovery plan

  • In the SRM recovery plan, verify if the virtual machines in the protection group are included in the same priority group.

    This required to ensure that all the virtual machines in a VCS cluster are failed over at the same time.

  • Install the vSphere PowerCLI on the SRM Servers.

For more details on performing each of these tasks, refer to VMware product documentation.

Install Symantec High Availability Console

Ensure that the Symantec High Availability Console is installed at both, the protected and the recovery site.

For more details refer to, Symantec High Availability Console Installation and Upgrade Guide.

Install the Symantec High Availability Guest Components

Install InfoScale Availability (in case of NetApp or LDM storage only) or InfoScale Enterprise (in case of SFW storage only), as part of the Symantec High Availability guest components installation. Install these components on all the virtual machines (at the protected site) where you want to configure application monitoring. These virtual machines must be a part of the protection group.

For details refer to the Veritas InfoScale Installation and Upgrade Guide.

Configure SSO

Configure SSO between the Symantec High Availability Console and the guest machine on the respective sites.

See Configuring single sign-on between the virtual machine and the Symantec High Availability Console.

Verify that the user account privileges and the ports are enabled

  • The vCenter logged-on user must have the Symantec High Availability administrator privileges on the virtual machines at the protected site.

  • The https port used by the VMware Web Service is enabled for inbound and outbound communication. The default port is 443.

  • The https port used by Storage Foundation Messaging Service (xprtld) is enabled for inbound and outbound communication. The default port is 5634.

  • Ports 5634, 14152, and 14153 are not blocked by a firewall on the Console hosts and the virtual machines.

Verify if the required services are running on the Symantec High Availability Console at both the sites

  • Symantec ApplicationHA Authentication Service (ApplicationHA Console)

  • Storage Foundation Messaging Service (xprtld)

  • VCS Authentication Service

Others

  • Ensure that the virtual machines can access the Console host at both the sites.

  • Ensure that the virtual machines can access the Console host at recovery site using the fully qualified host name.

  • Ensure that the clock times on the protected site virtual machines and the recovery site ApplicationHA Console are within 30 minutes of one another.

Configure application monitoring

At the protected site, ensure that application monitoring is configured on the virtual machines and the VCS cluster is formed.

For more details on configuring application monitoring, refer to the respective application configuration guides.

Note:

For application monitoring continuity in a VMware SRM environment, you must configure the VCS cluster communication links using the MAC address (LLT over Ethernet option). If you use IP address (LLT over UDP option) to configure the cluster communication links, then the VCS cluster fails to start after the virtual machines are failed over to the recovery site.
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