Veritas™ Services and Operations Readiness Tools (SORT)

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SORT for Storage Management

SORT is the one-stop service portal for users of the InfoScale family and the Storage Foundation and High Availability (SFHA) family. SORT offers information for understanding products, eases installation and upgrade, improves operational efficiency, recommends configurations to align to best practices, and enables you to manage the products proactively. The InfoScale family is previously known as the Storage Foundation and High Availability (SFHA) family.

News:

[ 2016-11-08 ] SORT support for InfoScale 7.2 and Access 7.2   >
[ 2016-09-06 ] SORT New Release for InfoScale    >
[ 2016-05-03 ] SORT support for InfoScale 7.1   >

OVERVIEW

This page displays features and capabilities for the products, including InfoScale Enterprise (part of Business Continuity category), InfoScale Availability (part of Business Continuity category), InfoScale Storage, InfoScale Foundation, InfoScale Operations Manager, and the Storage Foundation and High Availability family.

To know about InfoScale, see InfoScale Introduction.

For more details, see the sections below:

  • Getting Started
  • Installation and Upgrade
  • Manage Risks
  • Inventory Licenses
  • Improve Efficiency

Getting Started

Product Features

Get the product features for the InfoScale product family and the Storage Foundation and High Availability product family. Filter the product features by product, product version, platform, platform version, and product edition.

Compare the features by product, product version, and platform.

Products and Platforms Lookups

View available products and versions by the selected platform, or view the supported platforms by the selected products and versions.

Get the supported kernel version.

Documents

Get Veritas documentation for your product, platform, and language. Filter documents by products, product versions, platforms, platform versions, and languages. Document types include:

  • Compatibility lists
  • Manual pages
  • Product guides
  • Support articles and alerts

Learn more product information by videos.

InfoScale and SFHA Future Platform and Feature Plans

View the future plan of the InfoScale and SFHA, and the NetBackup product family. The product families keep adding supports for new features, platforms, operating systems, databases, and applications. To better serve customers, the product families also stop supporting the obsolete features, operating systems, databases, applications, integration between products, and the hardware declared as EOSL (End of Support Life). By subscription, you can receive notification when the future support plan is updated.

Installation and Upgrade

Installation and Upgrade general checklists

Identify risks during operations, and get configuration recommendations based on the Veritas product and platform you specify. It provides recommendations about availability, configuration, utilization, performance, and best practices.

Installation and Upgrade custom reports by SORT data collectors

Download and run SORT data collectors to generate Installation and Upgrade custom reports. The Installation and Upgrade custom reports identify installation and upgrade requirements to tell whether your systems are ready for installation or upgrade. You can upload the Installation and Upgrade custom reports to the SORT websites, where you can view, analyze or share them in a richer HTML format with others.

SORT data collectors gather information about systems in your network. It uses this information to generate the custom reports which contain a list of passed and failed checks and their corresponding details. Download SORT data collectors here.

Patches

Filter and download patches for your product, version, and platform. List the most downloaded or the latest patches.

You can find Maintenance Releases and patches for the latest InfoScale and SFHA products. For previous releases, you can also find cumulative patches, hot fixes, Maintenance Packs, rolling patches, P-patches, platform releases, point patches, or Service Packs, which types are not used by the latest releases.

Hardware Compatibility List (HCL)

View support information for Veritas products by vendor, device family, device, mode, interface, product release, platform, and advanced features. HCL Central displays a wide array of components, including:

Software Compatibility Lists (SCL)

View database support information for the InfoScale and SFHA product family by database, database version, patchset level, platform, platform version, product, and product release. For more information:

Manage Risks

Risk Assessment general checklists

Identify risks during operations, and get configuration recommendations based on the Veritas product and platform you specify. It provides recommendations about availability, configuration, utilization, performance, and best practices.

Risk Assessment custom reports by SORT data collectors

Download and run SORT data collectors to scan your systems and generate Risk Assessment custom reports for identifying risks. Risk assessment custom reports check availability, configuration, utilization, and performance of your system, and recommend best practices for your configurations.

Download SORT data collectors here.

Notifications

SORT notifications are the automatic emails that can alert you about news about:

  • Array Support Libraries (ASLs)/Array Policy Modules (APMs)
  • Hardware compatibility lists (HCLs)
  • High availability agents (InfoScale, VCS, VCSOne, and ApplicationHA)
  • Patches
  • Product documents
  • InfoScale & SFHA Future Platform and Feature Plans
  • SORT releases

Error Codes

Search for descriptions and solutions of error codes by message numbers or text. Veritas products display a variety of messages including errors, warnings, and informational messages. Error codes are listed by:

  • UMI (e.g., V-2-1)
  • Message (e.g., vx_nospace - {0} file system full)
  • Severity (e.g., Error, Warning)
  • Component (e.g., File System)

Product End of Support Life (EOSL)

Search for product lifecycle information. Filter EOSL information by product and product version, and display:

  • Platform
  • Country
  • End of Support Life Date
  • End of Limited Support Date
  • Release Date

Inventory Licenses

License and Deployment assessment custom report by SORT data collectors

Download and run SORT data collector to generate License and Deployment assessment custom reports which list the Veritas products installed on your systems and their license keys.

Download SORT data collectors here

Veritas InfoScale Entitlement Calculator

Calculate the cores you need to convert your existing Storage Foundation SPVU or OS Edition tier license entitlement to InfoScale Per Core entitlement. The calculation helps enable compliance analysis for the Per-Core pricing meter of the Veritas InfoScale product family. The tool also helps you determine the InfoScale product entitlement after the transition to the InfoScale product family.

System Performance Value Unit (SPVU) Calculator

The SPVU calculator is a web-based tool to assist you with the pricing meter transition. The total number of SPVU required for a specific product is calculated by multiplying the number of cores the product uses with the SPVU value per core.

Server Tier Lookup

InfoScale products for UNIX may also be licensed by Server Tier. Storage Foundation Server Tiers directly map to the same Server Tier for InfoScale. The Server Tier Lookup page helps you in discovering the Server Tier for a specific server model configuration and assist you in the pricing process.

Combine UNIX License/Deployment Excel Reports

Use the License and Deployment Report Operations tool (SORT_License_Deployment_Report_Operations.xlsm) to combine multiple UNIX Licenses and Deployment reports generated by the UNIX Data Collector.

MyVeritas as a licensing support portal

Use MyVeritas to manage product activation, registration of licenses for software subscriptions, maintenance, support (including software version upgrades), delivery of license keys, management of existing license data, and processing of software version upgrade notifications. For other functions of MyVeritas, visit MyVeritas.

Improve Efficiency

VxExplorer

Run the VxExplorer utility to gather debugging information about systems in your network. You can create new support cases or associate existing support cases to the VxExplorer data, and upload the VxExplorer data to the support SFTP servers for more analysis. You can also run Risk Assessment reports against the VxExplorer data you get.

Array-specific modules - ASLs/APMs/DDIs/DDLs

Filter and view modules by array vendor, platform, and the InfoScale or SFHA product version. List and download the most downloaded or the latest packages for your array, including:

  • Array Support Libraries (ASLs) and Array Policy Modules (APMs) for UNIX servers
  • Device Driver Interfaces (DDIs) and Device Discovery Layers (DDLs) for Windows servers

Operations Manager

Filter, view, and download Operations Manager add-ons, patches, and documentation.

Operations Manager provides visibility across your InfoScale deployment. Alerting and role-based access mean users can learn about and react to events to minimize operational risk.

High Availability Agents

Filter and download InfoScale, Cluster Server (VCS) and ApplicationHA agents and documentation, including:

  • Application, database, partner, and replication agent software
  • Release notes and getting started guides

SCOM Packs

View and download Veritas Management Packs (MP) for Microsoft System Center Operations Manager (SCOM).

SmartAssist

Use the SmartAssist tool to analyze I/Os on the specified devices in the system for a specified time, and calculate the optimal cache size that should be used for the workload.

Search

You can get related information through the search box using the keywords for InfoScale and SFHA family.