If the Cognos server does not start, you may have to troubleshoot your Oracle database. To troubleshoot the database, do the following:
To drop users and the Enterprise Reporter schema and recreate the schema
Copy the contents of the following directory to a writeable temp directory:
Type the following command to drop users and the Enterprise Reporter schema:
Solaris |
sqlplus sys/password@ccer as sysdba @path_to_files/saharaDropUsers.sql |
Windows |
sqlplus sys/password@ccer as sysdba @path_to_files\saharaDropUsers.sql |
sys and password |
are the database credentials. |
ccer |
is the instance name. |
path_to_files |
is the location where the Enterprise Reporter database schema scripts reside. These are the scripts that you copied in step 1. |
Type the following command to recreate the schema:
Solaris |
sqlplus sys/password@ccer as sysdba @path_to_files/sahara.sql |
Windows |
sqlplus sys/password@ccer as sysdba @path_to_files\sahara.sql |
sys and password |
are the database credentials. |
ccer |
is the instance name. |
path_to_files |
is the location where the Enterprise Reporter database schema scripts reside. These are the scripts that you copied in step 1. |