Before you install Enterprise Reporter, ensure that the Oracle TNS listener is running.
To verify that the Oracle TNS listener is running
In an operating system console, change to the following directory:
To verify if the TNS listener is running, type the following command:
where service_name is the service name of the database instance - for example, ccer
After the command runs, do the following based on the message that returned after you ran tnsping:
TNS-03505: Failed to resolve name |
The tnsping utility cannot resolve the service name. Do the following:
|
TNS-12541: TNS: no listener |
Indicates that the TNS listener service is not running. Do the following:
|
OK (# msec) |
Indicates that the TNS listener service is running. No further steps are required. |