Repairing a Disaster Recovery Orchestrator Console installation

The Disaster Recovery Orchestrator Console installer runs in the Repair mode to restore the installed components to their original state.

To repair a Disaster Recovery Orchestrator Console setup

  1. Pause any ongoing file replication activities by running the following commands sequentially on the Console host:
    • vxfradmin -viewconfig

      A list of all the replicated file group (RFG) names, each associated with an application recovery configuation, is displayed.

    • vxfradmin -pauserep RFGName

      Run this command for each RFG to pause the file replication.

  2. In the Programs and Features window, select Symantec Disaster Recovery Orchestrator 6.1 Console, and click Change to launch the installer.
  3. On the Mode Selection panel, the Repair option is selected by default. Click Next.
  4. On the System Validation panel, verify the following:
    • The current system appears in the System field.

      Remotely repairing an installation is not allowed.

    • The location in the Install Directory field is correct.

      You cannot specify a different location when repairing an installation.

    • The wizard performs certain validation checks on the system and notes the details in the Verification Status field.

      If the system fails the validation checks, the wizard does not proceed with the repair operation. Review the details, rectify the issue, and then click Re-Verify to re-initiate the validation checks for this system.

    Click Next.

  5. On the Cloud Authentication panel, provide the following information:

    • Location of the Personal Information Exchange (PFX) file

    • Password for the PFX file

    • Azure subscription ID

    • Region that is applicable to your Azure network

    Click Next.

    The wizard uses this information to authenticate the user in the cloud environment.

    For information about creating and using a PFX file:

    See About using certificates for Azure authentication.

  6. On the Firedrill Network panel, provide the following information:
    • Select the bubble network to be used for performing fire drills.

    • Specify the subnet to be used.

      Alternatively, you may specify the subnet later on the DR Settings page of Disaster Recovery Orchestrator Console.

    Click Next.

  7. On the Domain Authentication panel, provide the credentials of the Active Directory user for authentication on the Windows domain.

    Note that the user must not be a member of the local Administrators group.

  8. On the Pre-install Summary panel, review the summary.

    If you want to save this information for future reference, click Save Report. The default file name used is PreRepairReport, and you can save it in a few different formats.

    If any issues occur, review the log for details, and rectify the issues before proceeding.

    Click Next.

  9. On the Installation panel, review the progress of the repair operation.

    If the repair operation fails, the wizard displays the status accordingly; click Cancel to exit the wizard. Then, perform the necessary troubleshooting tasks, and relaunch the wizard to complete the operation.

    After the repair operation succeeds, click Next to perform the post-repair tasks.

  10. On the Post-install Summary panel, review the results of the repair operation.

    If you want to save this information for future reference, click Save Report. The default file name used is PostRepairReport, and you can save it in a few different formats.

    If the repair operation fails, refer to the log file for details. You may have to reinstall the software.

    Click Finish to exit the wizard.

  11. Resume any file replication activities that were paused by running the following command on the Console host:

    vxfradmin -resumerep RFGName

    Run this command to resume the file replication for each RFG for which you paused the activity earlier.