Repairing a Disaster Recovery Orchestrator Client installation

The Disaster Recovery Orchestrator Client installer runs in the Repair mode to restore the installed components to their original state.

To repair a Disaster Recovery Orchestrator Client setup

  1. Pause any ongoing file replication activity by running the following commands sequentially on the local system:
    • vxfradmin -viewconfig

      If an application on the system is configured for disaster recovery (DR), the corresponding replicated file group (RFG) name is displayed.

    • vxfradmin -pauserep RFGName

      Run this command to pause the file replication.

  2. In the Programs and Features window, select Symantec Disaster Recovery Orchestrator 6.1 Client, and click Change to launch the installer.
  3. On the Mode Selection panel, the Repair option is selected by default. Click Next.
  4. On the System Validation panel, verify the following:
    • Only the current system appears in the systems list.

      Remotely repairing an installation is not allowed.

    • The installed options for this system are uneditable.

      You cannot specify a different location or a license key when repairing an installation.

    • The wizard performs certain validation checks on the system and notes the details in the Verification Details field.

      If the system fails the validation checks, the wizard does not proceed with the repair operation. Review the details, rectify the issue, and then click Re-Verify to re-initiate the validation checks for this system.

    Click Next.

  5. On the Pre-install Summary panel, review the summary.

    If you want to save this information for future reference, click Save Report. The default file name used is PreRepairReport, and you can save it in a few different formats.

    If any issues occur, review the log for details, and rectify the issues before proceeding.

    Click Next.

  6. On the Installation panel, review the progress of the repair operation.

    If the repair operation fails, the wizard displays the status accordingly; click Cancel to exit the wizard. Then, perform the necessary troubleshooting tasks, and relaunch the wizard to complete the operation.

    After the repair operation succeeds, click Next to perform the post-repair tasks.

  7. On the Post-install Summary panel, review the results of the repair operation.

    If you want to save this information for future reference, click Save Report. The default file name used is PostRepairReport, and you can save it in a few different formats.

    If the repair operation fails, refer to the log file for details. You may have to reinstall the software.

    Click Finish to exit the wizard.

  8. Resume any file replication activity that was paused by running the following command on the local system:

    vxfradmin -resumerep RFGName

    Run this command to resume the file replication that you paused earlier.