To create a virtual business service

1. Prerequisites

   • Determine the assets that constitute the IT Service. Ensure these assets have been organized into the appropriate resiliency groups.

   • Make sure that you understand the tier model for creating VBSs and the dependencies between resiliency groups.

     See Understanding virtual business service tiers.

2. Navigate

   Assets > Virtual Business Services > Manage Multi-Tier Applications

3. Create and populate VBS tiers

   On the Select Resiliency Groups page, use the Data Center drop-down to select a data center and display its resiliency groups. You can enter text in the Search field to narrow your list.

   Select a resiliency group and drag it to the VBS creation area on the right side of the screen. This area represents the first VBS tier. When you start the VBS, this tier starts first.

   Do the following to create and populate the VBS tiers:

   • Click Add Tier to add a tier and the x icon to remove a tier.

   • You can drag resiliency groups from one tier to another, but you cannot change the order of the tiers.

   • To remove a resiliency group from a VBS, drag it back to the resiliency group selection area.

   • Add resiliency groups to tiers until you are done.

4. Do one of the following:

   • Optionally, fine-tune the VBS configuration. Continue with step 5.

   • If you have completed the VBS configuration, click Next.

5. Fine-tune the VBS configuration (optional).

   On the right side of the resiliency group, click on the vertical ellipsis, and select one or both of the following:

   Optional

   When a resiliency group has this setting, its state (whether online or offline) does not affect the overall state of the tier. For example, if you have a non-critical resiliency group within the tier and other resiliency groups in the VBS do not depend on it for start or stop ordering, consider making it optional for the tier state. This would potentially speed up the VBS start or stop operation because other resiliency groups would start or stop without waiting for this resiliency group.

   Starts after

   By default, all the resiliency groups in a tier must start before any resiliency groups in the next tier. Logically, however, a resiliency group may not require all the previous groups to start. For example, say tier 1 of a VBS contains two resiliency groups, RG1 and RG2. Tier 2 contains a resiliency group, database_app, that requires RG1 to be running, but not RG2. You can select database_app and specify that it can start any time after RG1. It does not have to wait for RG2.

   When you complete this step, click Next.

6. Review the VBS configuration

   On the Plan View page, review the following:

   • Use the All link or data center links to display all the resiliency groups or a site-specific set of groups.

   • Click Start Order or Stop Order to review the sequence in which tiers start and stop.

   • Note whether disaster recovery (DR) has been configured for the resiliency groups. If a resiliency group is configured for DR, its icon includes a check mark.

   Plan View is a read-only page. To make changes, click Back; otherwise, click Next.

7. Complete VBS creation.

   On the Summary screen, do the following:

   • Make sure that the resiliency groups are in the proper tiers.

   • Specify the name and description for the VBS.

   • Specify whether to enable DR operations for this VBS. To perform DR operations on a VBS, in addition to enabling DR operations, every resiliency group in the VBS must be configured for DR.

   When you are done, click Submit.

8. On the confirmation page, click Done.