< Previous  | TOC | Index | Next  >

Troubleshooting tips

Review the information on the error logs that you must access.

• To check the Oracle installation error log, you must access:

  $ORACLE_BASE/oraInventory/logs/installActionsdate_time.log

  This file contains errors that occurred during installation. It clarifies the nature of the error and at exactly which point it occurred during the installation. If there are any installation problems, you must send this file to Tech Support for debugging the issue.

• To check the Veritas log file, you must access:

  /var/VRTSvcs/log/engine_A.log

  This file contains all actions performed by HAD. Verify if there are any CVM or PrivNIC errors logged in this file, because the errors may prove to be critical.