Uninstalling Symantec High Availability Console

Use the Console server installation wizard to uninstall the Symantec High Availability Console from your VMware virtualization environment.

Consider the following points before you proceed:

Perform the following steps to uninstall the Symantec High Availability Console.

To uninstall the Symantec High Availability Console

  1. On the Symantec High Availability Console host open Windows Add or Remove Programs.
  2. In the Add or Remove Programs window, select Symantec High Availability 6.1 Console and then click Uninstall.

    This launches the Symantec High Availability installer.

  3. Review the prerequisites on the Welcome panel and then click Next.
  4. On the VMware vCenter Server Details panel, specify the vCenter Server details and then click Next.

    Provide the following details:

    vCenter Server Name or IP

    Specify the host name or IP address of the VMware vCenter Server.

    Ensure that the specified vCenter Server host name or IP address is accessible from the High Availability Console host.

    Web Service Https Port

    Specify the https port used by the VMware Web Service.

    The default port number is 443.

    User Name

    Specify the name of the user account that has the privileges to extend the vSphere Client.

    The installer uses this account to unregister the High Availability plugin on the vCenter Server.

    Password

    Specify the password for the user account specified in the User Name field.

  5. On the System Validation panel, the installer automatically selects the local host for uninstallation and begins verification. After the status shows as Ready for uninstall, click Next.

    If the system does not meet the required criteria, the status is reflected as Verification failed. To view the cause of a validation failure, click the Information icon. Rectify the issue and then click Re-verify to perform the validation checks again.

    The wizard does not proceed unless the system passes the validation checks.

  6. On the Pre-uninstall Summary panel, review the summary and then click Next.

    Click Save Report if you wish to save the pre-uninstallation summary report for reference.

  7. The Symantec High Availability Console Un-installation panel displays the progress of the uninstallation.

    After the panel indicates that the uninstallation is complete, click Next.

    The installer stops the required services and unregisters the Symantec High Availability plugin on the vCenter Server.

  8. On the Post-uninstall Summary panel, review the results and then click Next.

    If the uninstallation has failed, review the post-uninstall summary report and refer to the wizard log file for details.

    The log file is located at %AllUsersProfile%\Veritas\VPI\log\<date_timestamp>.

    You may have to repeat the uninstallation if the wizard indicates that the installation itself has failed.

    If the logs indicate that the Symantec High Availability plugin uninstallation has failed, you must disable the plugin from the vSphere Client menu (Plugins > Manage Plugins)

  9. On the Finish panel click Finish.

    This completes the Symantec High Availability Console uninstallation.

    Note:

    After the Console is uninstalled, you may notice that the "ApplicationHA" folder is retained at the following location:

    C:\ProgramData\Symantec

    If you plan to reinstall Console, you must stop the Veritas Messaging Service, delete the "ApplicationHA" folder and then run the installation wizard.