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Managing uptime of service groups with reports

Managing and report uptime of service groups can be done through the following reports:

Reviewing uptime statistics

The Uptime Analysis report provides information on the amount of time an object is accessible to a user. You can report down to the group level, and you have the option to specify which resources within a group affect the overall uptime calculation. You can exclude non-critical resources from uptime calculations.

The top of the report shows the group name and uptime percentage. If you click a linked group name, you are taken to the uptime information for that group.

The first graph includes the overall uptime information for the service group and maintenance window information. The next graph shows uptime information for each resource in the group. When you hover your mouse over any given area in a graph, you see additional information. For example, if you hover your mouse over a green area, you see information about how long that particular group or resource is online.

If you have scheduled maintenance windows, they are not calculated as downtime, because they have been defined.

See Managing uptime of service groups with reports.

See Creating and deleting maintenance windows.

A legend follows each graph so you can determine the various states of each group and its resources. The following describes the various states:

Following the graph is a chart, which represents the same information, plus online totals and total time for each group.


  Note   All calculations are rounded to the next highest number. Anything less than 1% will not show in the chart. It is considered in the overall calculation, but it will not show as faulted.


Reviewing Schedule Information

The Current Schedules report displays information about the schedules defined on the management server. All objects associated with these schedules are displayed. Schedules include: name, description, start date, type of schedule, whether or not it is enabled, whether or not it is periodic, the duration, repeat parameters, specific dates, and assigned objects.