What is SORT?

Veritas™ Services and Operations Readiness Tools (SORT) is a set of web-based tools that optimizes the end to end experience for Veritas products.

SORT offers information for understanding products, eases installation and upgrade, improves operational efficiency, recommends configurations to align to best practices, and enables you to manage the products proactively. It includes improving installation and upgrade process efficiencies, reducing environmental risks that may cause unnecessary downtime,enhancing patch processes and reduces patching risks,improving licensing and product inventory gathering efficiencies,helping expedite root cause analysis. SORT also centralizes kinds of resources, including product documentation, patches, and specific components used by Veritas products to assist you on utilizing Veritas products more efficiently.

For registered users, SORT allows to manage your uploaded reports, observe your host configuration changes, and subscribe notifications for up-to-date documentation, patches and others on daily, weekly, monthly basis.

Get Started

To start to use SORT, you can watch the videos to know SORT.

You can find out SORT features for each product by clicking the product in the navigation 'PRODUCTS' or 'Supported Products' in the landing page. To know the details about what each SORT features can do so that you can have a basic understanding of the capabilities, go to A Glance at SORT Features.

If you want to define your own dashboard with the features, go to Dashboard

To subscribe the notifications or manage your uploaded reports, you have to get a Veritas Account Manager(VAM) account beforehand. You can click the 'persona' icon on the right top of SORT webpages and register in the pop-up box. If you already have one, you can sign in with your account directly.

Want to see the latest news?

Go to the landing page Latest News.

Get Help

Get assistance from SORT with 'Contact SORT' in the navigation.

Frequently Asked Questions (FAQ)

  • What can SORT do for me?
  • One of SORT's goals is to help you reduce the time-consuming administrative tasks, like prechecking the environments for installation, keeping an eye on different patches, etc. SORT also tries to help you locate the resources related to the products to assist your work.

  • Where can I download the product GA builds?
  • SORT doesn't host any product GA builds. You need to go to Veritas Entitlement Management System(VEMS) by clicking the Veritas Support 'Licensing' option. If you want to find any patches, you can check the product landing page to see if it's supported by SORT.

  • Where can I get the technotes?
  • For any tech notes or alerts, please go to Veritas Support site. SORT places all product documentation by filters.

  • What is the difference between SORT Data Collectors and Vxexplorer?
  • Vxexplorer is a tool to gather debugging information of systems for InfoScale or Storage Foundation HA products. It also can be found within the product build. It's an option in SORT Data Collectors. SORT Data Collectors provide more capabilities than troubleshooting. SORT Data Collectors allow to assess installation or upgrade prequisites of some products, or risk assessment when operating the products. SORT also can generate the product deployment report to help you identify if your environment is under deployment of InfoScale products and also report the EOSL info that help you do your business planning ahead of time.