Upgrading from CommandCentral Availability 4.1 MP1


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Upgrading from CommandCentral Availability 4.1 MP1

You can upgrade CommandCentral Availability 4.1 MP1 to the Cluster Management Console configured in multi-cluster mode.

This upgrade requires that you:

Upgrade the management server in CommandCentral Availability to the management server in the Cluster Management Console.
You must perform this upgrade on a standalone server that is outside of all clusters.
Upgrade cluster monitor, the cluster communications agent in CommandCentral Availability, to cluster connector, the cluster communications agent in the Cluster Management Console.
You must perform this upgrade on each cluster that uses cluster monitor.

Upgrade order

The management server in the Cluster Management Console cannot communicate with cluster monitor. To minimize the amount of management downtime and to maintain cluster histories in the database, Symantec recommends that you upgrade the management server first.

The upgraded management server can immediately begin to monitor and manage any direct-connection clusters in your enterprise. It cannot monitor or manage any clusters connected through cluster monitor until you upgrade each cluster monitor to cluster connector. From the time that you finish upgrading the management server until you upgrade cluster monitor, the status of the associated cluster is unknown.

Upgrading the management server on Solaris

You must perform this upgrade on a standalone server system that is outside all clusters and available on the local network. The system must currently host the CommandCentral Availability management server (predecessor to the Cluster Management Console management server). Symantec Product Authentication Service, a shared component, is installed during management server upgrade. If an older version of the service is installed, it is upgraded to the latest version.

This procedure follows a script of a successful upgrade. If at any step you experience a result other than the expected result that is documented here, you can click "n" to re-enter information. If you continue to have problems, click "q" to quit the installation and then verify the installation prerequisites.

To upgrade the management server on Solaris

Insert the disc into the drive on the local system. At the command prompt, type the following command to run the setup program:
./installer -rsh

The setup program presents copyright information followed by a menu titled, "Storage Foundation and High Availability Solutions 5.0".
Enter i to specify a task.
Enter a Task: [I,C,L,P,U,D,Q,?] i

The setup program displays another menu that lists products that are available for installation.
Select the menu number that corresponds to Veritas Cluster Management Console.
Select a product to install: [1-13,b,q]

The setup program presents a description of the product.
Enter 1 to select a product component.
Enter '1' to install the management server, '2' to install the cluster

connector: [1-2,q] (1) 1

The setup program presents a message stating that it will install the management server.
Enter y to verify that the information up to this point is correct.
Is this information correct? [y,n,q] (y)

The setup program performs an initial system check of the local system and checks for installed packages on the local system. If these checks are satisfactory, the setup program lists the packages to be installed.

Storage Foundation and High Availability Solutions 5.0 installer will upgrade or install the following Cluster Management Console packages:

VRTSat Symantec Product Authentication Service

VRTSperl Veritas Perl 5.8.8 Redistribution

VRTSjre15 Veritas Java Runtime Environment Redistribution

VRTSweb Veritas Java Web Server

VRTSdbms3 Symantec Shared DBMS

VRTScmcm Veritas Cluster Management Console for multiple cluster environments

VRTScmcdc User Documentation for Veritas Cluster Management Console

Press [Return] to continue:
Press Enter.
The setup program displays the following message:

Installer is now ready to upgrade Cluster Management Console.

All Cluster Management Console processes that are currently running must be stopped.
Enter y to confirm that you want to upgrade the Cluster Management Console.
Are you sure you want to upgrade Cluster Management Console? [y,n,q] (y)
Enter a password for the management server service account and confirm it at the next prompt.
Enter a password for the CMC service account:xxxxx

Confirm the password you entered for the CMC service account:xxxxx

When you install and configure cluster connector, you must provide this same password for the CMC_CC@CMC_SERVICES account.

After you confirm the password for the service account, the setup program displays:
- A list of pre-upgrade tasks as it performs them
- Uninstallation progress percentages for prior components
- Installation progress percentages for the upgrade components
  If the installation is successful, the setup program displays the following message:
  
  Installation completed successfully on all systems. Upgrading management server configuration.
Enter y to start Veritas Cluster Management Console processes now.
Do you want to start Veritas Cluster Management Console processes now?

[y,n,q,?] (y)

The setup program displays progress percentages for starting the console. After the console starts, the setup program displays the location of the upgrade log files and then logs in with the initial user account. The account information for this user is echoed to the screen so that you can see the initial user information.

The setup program reports the state of any managed clusters as exited. This is because the CommandCentral Availability cluster monitor cannot communicate with the Cluster Management Console management server. After you upgrade each cluster monitor to cluster connector, all clusters except for direct connection clusters show up in the Cluster Management Console. You must add direct connection clusters manually using the Administration tab in the Cluster Management Console.

The setup program eventually displays the following message:

End of upgrade

Copying the VCS installation guide and release notes to each node

After you install the management server, copy the Install Guide and the Release Notes over to the management server. The documentation locations on the distribution disc are:

Install Guide
cluster_server/docs/vcs_install.pdf
Release Notes
cluster_server/release_notes/vcs_notes.pdf

Accessing Cluster Management Console information

Information about administering clusters in multi-cluster mode is available in the Veritas Cluster Server Centralized Management Guide. The online help includes information about administering clusters in both single-cluster and multi-cluster mode. If you want to access the information about managing a single cluster in printed documentation, you can install the documentation package to the desired system.

The documentation package name for each supported operating system is:

AIX—VRTSvcs.doc
HP-UX—VRTSvcsdc
Note that you can copy the documents from depot/VRTSvcsdc/ VRTSvcsdc/opt/ VRTS/docs.
Linux—VRTSvcsdc
Solaris—VRTSvcsdc

Upgrading the management server on Windows systems

To upgrade the management server on Windows

Insert the disc into the drive on the local system.
On the distribution disc, locate the \installer directory.
Double-click the setup file.
Depending upon the operating system, you may or may not receive the following warning message:

The publisher could not be verified. Are you sure you want to run this software?

If you receive this message, click Run.
In the Welcome to the Veritas Cluster Management Console Installation Manager dialog box, read the introduction and then click Next.
In the Installation and Configuration Options dialog box, click Upgrade the management server on the local node and then click Next.
In the warning message box, read the information about:
- Backing up your database using the Settings tab in your current (non-upgraded) console. This task can help to protect your cluster configurations, historical cluster data, and console settings if the upgrade fails or produces unexpected results.
- Upgrading existing cluster connectors (CommandCentral Availability cluster monitors) to enable cluster management in the upgraded console. The Cluster Management Console cannot manage clusters that currently run cluster monitor until you perform this upgrade.
  Click OK.
When prompted, enter the password for the management server service account for cluster connector, CC_CMC@CMC_SERVICES.
Record the password that you enter in a safe place. You must use it again whenever you install or configure cluster connector.
In the Summary dialog box, read the summarized record of the upgrade and then click Next.
In the Upgrading to Cluster Management Console dialog box, when you see the following message, click Next:
Restoration of databaes on node NodeName complete.

where NodeName if the name of the system on which are performing the upgrade.
Click Finish.

Upgrading cluster monitor to cluster connector on UNIX systems

You must perform this upgrade on each cluster that formerly used CommandCentral Availability cluster monitor to communicate with the CommandCentral Availability management server. This procedure follows a script of a successful upgrade. If at any step you experience a result other than the expected result that is documented here, you can click "n" to re-enter information. If you continue to have problems, click "q" to quit the installation and then verify the installation prerequisites.

To upgrade cluster monitor to cluster connector

Insert the disc into the drive on the local system. At the command prompt, type the following command to run the setup program:
./installer -rsh

The setup program presents copyright information followed by a menu titled, "Storage Foundation and High Availability Solutions 5.0".
Enter i to specify a task.
Enter a Task: [I,C,L,P,U,D,Q,?] i

The setup program displays another menu that lists products that are available for installation.
Select the menu number that corresponds to Veritas Cluster Management Console.
Select a product to install: [1-13,b,q]

The setup program presents a description of the product.
Enter 2 to select a product component.
Enter '1' to install the management server, '2' to install the cluster

connector: [1-2,q] (1) 2

The setup program presents a message stating that it will install cluster connector.
Enter y to verify that the information up to this point is correct.
Is this information correct? [y,n,q] (y)

The setup program performs an initial system check of the local system and checks for installed packages on the local system. If these checks are satisfactory, the setup program lists the packages to be installed.

Storage Foundation and High Availability Solutions 5.0

installer will upgrade or install the following Cluster Management Console

packages:

VRTSat Symantec Product Authentication Service

VRTSperl Veritas Perl 5.8.8 Redistribution

VRTSjre15 Veritas Java Runtime Environment Redistribution

VRTScmccc Veritas Cluster Management Console Cluster Connector

Press [Return] to continue:
Press Enter.
The setup program displays the following message:

Installer is now ready to upgrade Cluster Management Console.

All Cluster Management Console processes that are currently running must be stopped.
Enter y to confirm that you want to upgrade the Cluster Management Console.
Are you sure you want to upgrade Cluster Management Console? [y,n,q] (y)
Enter a password for the cluster connector service account.
The password is the password that was entered for the cluster connector service account during management server installation.

Enter the password for the CMC service account:xxxxx
Enter the root hash of the authentication broker installed on the management server.
Enter the hash of the Management Server's root broker [?]

To retrieve the root hash of the management server authentication broker, run the following command:
- On Windows:
  \program files\veritas\security\authentication\bin\vssat showbrokerhash
- On UNIX systems:
  /opt/VRTSat/bin/vssat showbrokerhash
  
  The output of this command looks similar to the following:
  
  Root Hash: 9dfde3d9aaebee084f8e35819c1fed7e6b01d2ae
  
  Enter the alphanumeric string (the string you receive is different from the one shown).
Enter y to verify that the information up to this point is correct.
The setup program presents a list of:
- Prior component shutdown progress percentages
- Prior component uninstallation progress percentages
- Upgrade component installation progress percentages
- Cluster connector deployment messages
- Cluster connector configuration messages
Enter y to start Veritas Cluster Management Console processes now.
Do you want to start Veritas Cluster Management Console processes now? [y,n,q] (y)

The setup program presents startup progress percentages and, if successful, displays the following message:

Installation completed successfully on all systems

After the console starts, the setup program displays the location of the upgrade log files and then displays:
- Information about each upgrade package that was installed.
- Status information for each system, service group, and resource in the cluster.
- A message that is an evaluation of the state of the upgrade (success or failure).
  The setup program eventually displays the following message:
  
  End of upgrade

Upgrading cluster monitor to cluster connector on Windows platforms

You must perform this upgrade on each cluster that formerly used CommandCentral Availability cluster monitor to communicate with the CommandCentral Availability management server.

To upgrade cluster monitor to cluster connector

In CommandCentral Availability, locate and record the value of the GUID attribute. This attribute is on the CCAvail_ClusterConfig resource.
Uninstall cluster monitor on each cluster node.
Refer to the CommandCentral Availability documentation for cluster monitor uninstallation instructions.
Insert the distribution disc into the DVD drive on the cluster node.
Obtain a command prompt and navigate to the \installer directory.
At the command line, enter the following command:
setup.bat -guid xxxxxx

where xxxxxx is the value of the GUID attribute you recorded in step 1. The setup program installs the Cluster Management Console cluster connector.

For information on the documentation that comes with this release, see:


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