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Veritas Technical Support maintains support centers globally. Technical Support's primary role is to respond to specific queries about product features and functionality. The Technical Support group also creates content for our online Knowledge Base. The Technical Support group works collaboratively with the other functional areas within Veritas to answer your questions in a timely fashion. For example, the Technical Support group works with Product Engineering and Veritas Security Response to provide alerting services and virus definition updates.
Veritas's support offerings include the following:
For information about Veritas's support offerings, you can visit our website at: www.veritas.com/support
All support services are delivered in accordance with your support agreement and the then-current enterprise technical support policy.
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