Explore SORT

What is SORT?

Veritas™ Services and Operations Readiness Tools (SORT) is a set of web-based tools that optimizes the end to end experience for Veritas products. SORT offers information for understanding products, eases installation and upgrade, improves operational efficiency, recommends configurations to align to best practices, and enables you to manage the products proactively.

Latest News

SORT 5.0 is available

On Jan 24, 2019, SORT delivered a release with the following features and enhancements.

  • Reorganized SORT Navigations and refreshed the landing pages to improve user experience for locating SORT features and capabilities. 
  • Added videos about the update of SORT. To start to use SORT, you can watch the videos. More videos about how to use SORT will be published later.
  • Enabled the direct access to product landing pages to find out SORT features for each product. You can access it by clicking the product in the navigation 'PRODUCTS' or 'Supported Products' in the landing page.
  • Added Latest News in SORT landing page.
  • Centralized patches on SORT, including NetBackup hotfixes downloads at NetBackup Hotfix Lookup
  • Ease the way to subscribe notifications for documents in Documents 
  • Enhanced NBU/NBUA EEB Notification Feature by sending notifications only when the EEB# is valid and has changes.
  • Supported Windows Server 2019 for Windows Data Collector and Install&Upgrade Checklists for NetBackup
  • Polished NetBackup Operating System Compatibility checker's style to reduce click efforts and  consistent with DB checker.

NetBackup Appliance Release 3.1.2 Important Notice

In recent weeks, Veritas has seen a spike of support cases related to the 3.1.2 upgrade. Although our support teams have been able to get customers back to a working state, the downtime required to fix the issues could exceed many of our customer's expectations. Although many appliances have upgraded successfully, the spikes in upgrade cases are concerning to us. To maintain the integrity of our upgrades, Veritas has pulled the 3.1.2 upgrade to evaluate the root cause of the failures and to fix them before more customers experience the same issues.

The 3.1.2 upgrade RPMs are temporarily unavailable from SORT. The links in this document that lead to the RPM files on SORT are currently disabled. At this time, Veritas cannot provide an ETA as to when the 3.1.2 upgrade RPMs will be available. For more details, please read

https://www.veritas.com/content/support/en_US/article.100043606.html

NetBackup Appliance 3.1.2 was generally available on Sep 21

New SORT Release on Sept 17

On Sept 17, 2018, SORT delivered a release with the following features and enhancements.

Highlights:

Access 7.4.1 

Data Insight 6.1.2

Resiliency Platform / CloudMobility 3.3

CloudPoint 2.1

 NetBackup 8.1.2 

Other fixes related to supporting NetBackup:

  • WinDC Performance Tuning: Skip getting host ID for NBU family checks to resolve hang issue
  • Resolved NBDB check issue
  • Resolved the issue -In "product lookup/platform lookup" page, EEB Auditor is single line and doesn't disappear when inputting
  • Resolved the issue – Installation & Upgrade checklist - Filter/Collapse doesn't function

NetBackup 8.1.2 was generally available on Sep 17

Videos

SORT new UI Update

How to subscribe Document notifications on SORT