Tell us your experience with using SORT

We've delivered a new release of SORT recently and the UI has been updated for improving user experience. We appreciate you take a few minutes to do THIS SURVEY about this update. Based on your comments, we will continue to improve SORT to meet your needs. Thanks!

Flex Appliance 1.2 is Generally Available on Feb 26

Flex Appliance 1.2 is Generally Available on Feb 26, 2019. You can find SORT Support for it.

• Flex Appliance product landing page: https://sort.veritas.com/prod_land?prod=flexapp
• Flex Appliance Upgrade package can be found at https://sort.veritas.com/patch_dp/finder/Flex%20Appliance

For Flex Appliance 1.2 new install ISO, go to Veritas Entitlement Management System(VEMS) by clicking the Veritas Support 'Licensing' option.

SORT 5.0 is available

On Jan 24, 2019, SORT delivered a release with the following features and enhancements.

• Reorganized SORT Navigations and refreshed the landing pages to improve user experience for locating SORT features and capabilities. 
• Added videos about the update of SORT. To start to use SORT, you can watch the videos. More videos about how to use SORT will be published later.
• Enabled the direct access to product landing pages to find out SORT features for each product. You can access it by clicking the product in the navigation 'PRODUCTS' or 'Supported Products' in the landing page.
• Added Latest News in SORT landing page.
• Centralized patches on SORT, including NetBackup hotfixes downloads at NetBackup Hotfix Lookup
• Ease the way to subscribe notifications for documents in Documents 
• Enhanced NBU/NBUA EEB Notification Feature by sending notifications only when the EEB# is valid and has changes.
• Supported Windows Server 2019 for Windows Data Collector and Install&Upgrade Checklists for NetBackup
• Polished NetBackup Operating System Compatibility checker's style to reduce click efforts and  consistent with DB checker.

NetBackup Appliance Release 3.1.2 Important Notice

In recent weeks, Veritas has seen a spike of support cases related to the 3.1.2 upgrade. Although our support teams have been able to get customers back to a working state, the downtime required to fix the issues could exceed many of our customer's expectations. Although many appliances have upgraded successfully, the spikes in upgrade cases are concerning to us. To maintain the integrity of our upgrades, Veritas has pulled the 3.1.2 upgrade to evaluate the root cause of the failures and to fix them before more customers experience the same issues.

The 3.1.2 upgrade RPMs are temporarily unavailable from SORT. The links in this document that lead to the RPM files on SORT are currently disabled. At this time, Veritas cannot provide an ETA as to when the 3.1.2 upgrade RPMs will be available. For more details, please read

https://www.veritas.com/content/support/en_US/article.100043606.html

NetBackup Appliance 3.1.2 was generally available on Sep 21

• SORT Installation and Upgrade checklist (http://sort.veritas.com/checklist/install) has been updated to support NetBackup Appliance 3.1.2.